Information by the Central Bank

06-02-2023

6 February 2023: The Central Bank of the Republic of Azerbaijan (Central Bank) takes appropriate measures to prevent discrimination when providing banking services to persons with disabilities. One of these measures was the establishment of the Working Group “On the Formation and Improvement of a Special Approach to Disabled Persons” by the Azerbaijan Banks Assosciation (Association) taking into account the recommendation of the Central Bank. To note, all banks are represented in the Working Group. The main goal of the Working Group is to improve the services provided to consumers of this category and prevent discrimination in all cases. 

Regular meetings are held between the Central Bank, the Association and the Working Group on this issue, and joint discussions are held on the adoption of all necessary measures to prevent discrimination against persons with disabilities, as well as to improve the services available to them.

The Central Bank, as the financial regulatory body of the country, constantly pays attention to ensuring unimpeded access to financial services for persons with disabilities, which is a socially sensitive group of the population.