Activities of Central Bank’s regional offices optimized

31-10-2024

Baku, 31 October 2024: According to the decision of the Management Board of the Central Bank of the Republic of Azerbaijan, the activities of the Ganja and Guba Regional Centers of the Central Bank and the Sumgait City Office will be terminated by the end of this year within the framework of business optimization processes.

This decision is related to the development of regional cash logistics infrastructure of the banks operating in the country, meeting the demand for cash in the respective regions through this infrastructure and improving the efficiency of business processes.

Thus, Yevlakh Reserve Center of the Central Bank will provide services to banks and national postal operator serviced by Ganja Regional Center, and banks and national postal operator serviced by Guba Regional Center and Sumgayit City Office will be directed to the administrative offices of the Central Bank located at 90 Rashid Behbudov St. and 10 Aliyar Aliyev St., Baku.

As a result of the optimization measures, citizens can exchange unfit national currencies, exchange old national currencies for new ones, submit currencies for expert examination, and buy and sell commemorative coins at the following addresses of the Central Bank or commercial banks operating in the country.

Baku city:

27 Bulbul Avenue, administrative building of the Central Bank

Yevlakh city:

82 Heydar Aliyev Avenue, Yevlakh Reserve Center

Bilasuvar city:

2B Heydar Aliyev Street, Bilasuvar Regional Center

Nakhchivan city:

32 Jalil Mammadguluzada Street, Nakhchivan AR Office

Consumers of financial services can contact the above-mentioned addresses and submit their oral or written requests (applications, complaints or suggestions) to the Central Bank in oral or written form or through the electronic application system www.contact.e-cbar.az.Those who want to be on the reception can get an online queue through the "Electronic Services Portal" on the official website of the Central Bank or by linking to https://randevu.e-cbar.az/home. In addition, citizens can contact the Central Bank 966 hotline if they have additional questions related to the activities of the Central Bank, including the above-mentioned addresses.