Request for quotatıons

12-03-2025

1. In accordance with the Law of the Republic of Azerbaijan "On Public Procurement", the Central Bank of the Republic of Azerbaijan is conducting a request for quotations (RFQ) to procure a call center support service.

2. The quotations will be opened on 9 April 2025 at 17.00 through the single e-portal for public procurement (https://etender.gov.az/) (hereinafter – Portal).

3. In accordance with the Law of the Republic of Azerbaijan “On Public Procurement”, micro, small and medium businesses may participate in the quotation request and only their quotations will be evaluated.

4. Interested contractors may obtain the RFQ terms and conditions for participation in the RFQ by paying the participation fee worth 90.62 (ninety manat sixty-two gapik) manat through the Portal in accordance with law.

The participation fee will be refunded upon the contractor's request if the procurement is cancelled and the procured items are not reprocured.

5. In order to be eligible for participation, contractors should submit their quotations via the Portal by 17:00, 9 April 2025 along with the required documents.

6. Commencement of the procurement: from the date of signing the procurement agreement.

7. Delivery of the service: within 1 (one) year.

8. Evaluation criteria: price factor.

9. Contractors may get all procurement related enquiries and explanations only via the Portal.

Participants of the RFQ can follow the opening and evaluation of quotations via the Portal.

Contact person:

Konul Zakir Aliyeva

Procurement Specialist

E-mail: Konul_Aliyeva@cbar.az

Procurement Committee