Surveys

Evaluation of the level of service supplied for the national payment system participants

Questions

1. Are you satisfied with the treatment of operators who serve your accounts?

Satisfied
Partially satisfied
Not satisfied

2. Are you satisfied with the promptness of answers to arising questions?

Satisfied
Partially satisfied
Not satisfied
Yes
No

3. Did you get prompt assistance in case of any defaults in the AZIPS?

Yes
No

4. Did you get prompt assistance in case of any defaults in the BCSS?

Yes
No

5. Did you get prompt assistance in case of any defaults in the SWIFT?

Yes
No

6. Are you satisfied with the timetable of the system?

Yes
No