Surveys

Evaluation of the level of service supplied for the national payment system participants

1. Are you satisfied with the treatment of operators who serve your accounts?

2. Are you satisfied with the promptness of answers to arising questions?

3. Did you get prompt assistance in case of any defaults in the AZIPS?

4. Did you get prompt assistance in case of any defaults in the BCSS?

5. Did you get prompt assistance in case of any defaults in the SWIFT?

6. Are you satisfied with the timetable of the system?